Pre Order
Thank you for choosing to pre-order with us! Please read this policy carefully before placing your order to ensure you understand how our pre-orders work.
What is a Pre-Order?
A pre-order allows you to purchase an item before it is officially available. Our pre-order items are pre-made or pre-run, meaning they are produced in limited batches before being shipped. By pre-ordering, you are securing your item in advance.
Processing & Shipping Time
- Pre-order items require a production time of 2 to 4 weeks before they are ready to ship.
- Once your order is complete, you will receive a shipping confirmation with tracking details.
- If your order includes both in-stock and pre-order items, your entire order will be shipped once the pre-order item is ready. If you need in-stock items sooner, please place a separate order.
Cancellations & Refunds
- Cancellations are only allowed within the first 24 hours after placing your order. After that, all sales are final.
- Because these items are made in limited batches, we do not accept cancellations, exchanges, or refunds after the 24-hour window.
- Please be sure before placing your pre-order, as these items are specially made for you.
Order Updates & Communication
- We will provide weekly updates via email so you can stay informed about the progress of your pre-order.
- If there are any delays or changes, we will notify you as soon as possible.
- If you have any questions about your pre-order, feel free to contact our support team at Akmalmodesty@gmail.com.
By placing a pre-order, you acknowledge and agree to the terms above. We appreciate your support and patience!